Feedback from residents gives SDG Counties the opportunity to learn and improve. SDG Counties encourages individuals to make suggestions on ways to improve our services, and recognizes the right of residents to make a complaint.
- To ensure that feedback is provided in an effective and timely manner, residents are invited to provide their insights as follows:
In writing, in person, e-mail, telephone, (or any other agreed-upon method) addressed to:
Clerk, SDG Counties
26 Pitt Street, Cornwall, Ontario, K6J 3P2
Email: info@sdgcounties.ca
Phone: 613 932-1515, Extension 203
Fax: 613 936-2913
- The Clerk will respond either in writing, in person, e-mail, telephone, or any other agreed upon method, acknowledging receipt of feedback and will set out the action to be taken in response to any complaints or suggestions.
- Feedback will be encouraged by SDG Counties staff and the process for feedback will be explained to customers and posted on the SDG Counties website.
- Feedback will be used to assist with the revision of policies and procedures when necessary.
